Many WHA residents say the mold issue started in 2018, in the aftermath of Hurricane Florence. Documents, including environmental tests and maintenance reports, show that WHA was aware of the issue in the summer of 2019.
In spite of that, WHA says its staff wasn't aware there was a serious problem until this January — it's hard to verify that claim, because WHA doesn't have a system for recording or organizing complaints. And the authority's board says it was in the dark even longer, not realizing the issue had become a crisis — with hundreds displaced — until this summer.
By then, WHA was too far behind to catch up. On top of that, internal disputes, restructuring, and resignations have gutted WHA's upper management — leaving behind a chaotic power vacuum with little experienced leadership left to manage the disastrous situation.
In the wake of mismanagement and administrative failures, it's Wilmington families — mothers, fathers, and children — who are paying the price. Their lives have been turned upside down, their possessions destroyed, their homes still unliveable.
And there are still few good answers from WHA on how they're going to right the ship, or prevent this from happening again.