Cab minutes
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WHQR COMMUNITY ADVISORY BOARD

MINUTES OF MEETING HELD ON MAY 16, 2007

A. Attendance:
    1. Members Present: Bill DiNome (Chair); Joan Olsson (Vice Chair); Isobel Beebe; Donald
    Bergstrom; William Bolduc; Angela Edwards; Nancy McCoy-Fennell; Ted French;
    Katherine Hoyt; Adam Humphreys; Anthony Lees; Geoffrey Losee; Jack Morgan;
    Rebecca Reinmann; Charlie West.
    2. Members Excused: Don Austermann; Dick Boylan; Bill Claytor; Posie Ewart; Thomas
    Lamb; Penelope Morningstar.
    3. Members Absent: John Colter; Sarah Flaherty; Philip Gerard; Vernon Harrell; Dykes
    Hewett; Bill Hodder; Stanley House; David Jenkins, Jr.; Mark Kesling; John McCoy;
    Clyde McDaniel; Marimar McNaughton; Majel Reinheimer; Roland Stout; Spencer
    Swinton.
    4. Staff Present: John Milligan; Bob Workman; Kristal McHugh
B. Summary of Discussion:
    1. Bill DiNome called the meeting to order at 4:30 p.m.
    2. Bill asked any new members who had not been present at the previous meeting to
    introduce themselves.
    3. The Minutes of the February 21, 2007, meeting were unanimously approved without
    revision.
    4. General Manager’s Report:
        a. John Milligan said that the spring pledge drive had been very successful. 1,022
        on-air pledges had been received, averaging $119.50 per pledge. The overall
        $150,000 pledge goal had been exceeded, which was very encouraging. He
        explained that member pledges cover some 50% of the station’s operating
        expense, the balance coming from corporate donors, grants (not all of which are
        available to meet operating expenses) and federal funds (which are declining).
        b. Station staff are in process of putting together this year’s budget. Three new staff
        positions are being created:
            • A Planned Giving Coordinator, to open up a potentially important
            source of future income which has been neglected in the past. Kimberly
            Houston has been recruited for this position.
            • Two additional Corporate Account Executives are to be recruited,
            together with a replacement for Megan Gorham who is leaving to take
            a position with the Children’s Museum.
        c. In addition, the WHQR/UNCW Graduate Internship Program is providing three
        graduate interns to work full time at the station for a period of 12 months. They
        are selected UNCW graduates who wish to make their career in broadcasting and
        will be partially funded by UNCW.
        d. The Annual Meeting of the Station is to be held on July 10th at CFCC North
        Campus. Official notification will be posted on the website.
        e. The meeting opened to discussion. Joan Olsson regretted the lack of information
        from the station. She no longer received the “Hear Say” newsletter - which was
        dropped years ago, or the program listings. John explained that they are cutting
        down on mailings and putting more emphasis on information delivery via the web
        site and the Star-News. The reason being for cost efficiencies and carbon footprint
        reduction. Ted French asked whether there could be more varied program
        offerings, for example, he would like to hear more rhythm and blues and easy-
        listening music. Bob Workman explained that program decisions are based on
        Arbitron data and financial considerations. With the advent of HD radio, there
        will be opportunity to provide a greater range of programming choices but
        currently our options are limited. Charlie West said we need to focus on the few
        things we do well. Adam Humphreys said we need to listen to the public, we need
        to get out and talk to people, find out what they want.
    5. Task Force Report:
        a. Bill DiNome presented the findings and recommendations of the task force set up
        at the last meeting (attached). Bill opened the meeting for discussion.
        b. Adam Humphreys, task force member, emphasized the importance of CAB
        members getting out into the public, marketing WHQR, generating new ideas. He
        suggested preparing a set of “talking points” to ensure delivery of a consistent
        message. Nancy McCoy-Fennell said she was very excited about the idea of
        restructuring the CAB, making it more proactive. Charlie West asked what sort of
        donation was envisioned? The CAB was not a “fat cat” board. Was this in
        addition to what members already contributed to WHQR? Adam Humfreys
        explained that it would be a nominal amount to cover such things as coffee/donuts
        at public meetings, tents at local festivals, etc. The intention is that CAB activities
        not be a financial burden on the station.
        c. Following the discussion, Bill DiNome called for a motion to accept the Task
        Force recommendations. The motion was proposed by Nancy McCoy-Fennell and
        seconded by Anthony Lees. The motion was unanimously approved.
        d. Bill then said he wanted to set a date for the strategic workshop recommended by
        the task force. He would like to be able to report on the redefined CAB mission at
        the WHQR AGM, scheduled for July 10, 2007. He suggested Saturday, June 2, 9
        or 16. He will e-mail members find which date is best for the majority.
    6. New Business: None
    7. Next Quarterly Meeting: Wednesday, August 15, 2007, at 4:30 p.m.
    8. The meeting was adjourned at 5:30 p.m.
C. Agreed Action:
    1. Bill DiNome to set a date for the strategic workshop, after polling members for
    availability.
    2. Members to revisit and redefine the CAB mission and methods at the above-mentioned
    strategic workshop.
    3. The next quarterly CAB meeting will be at 4:30 p.m. on Wednesday, August 15, 2007.
   
**Prepared by Anthony P. Lees, Secretary.

Task Force Final Report to the CAB
16 May 2007


Task Force Members:

Bill Bolduc

Bill DiNome, ex officio

Adam Humphreys

Roland Stout

Ken Newbold, WHQR Board of Directors, ex officio

DISCUSSION

The Task Force was charged in February 2007 to make recommendations to the full Community
Advisory Board regarding possible redefinition and repurposing of the CAB, within the
constraints of CPB regulations, in order to better serve the long-term vitality and stability of
WHQR.

The Task Force reviewed a range of models currently employed by a sampling of stations across
the country. The stations included WNYC, WUNC, WQUB, KNAU (Arizona Public Radio), and
Kentucky’s Public Radio Partnership. The Task Force’s work was also informed by the
Corporation for Public Broadcasting’s “Community Advisor Board Requirements” and an article
on community advisory boards from the Station Resource Group
(http://srg.org/governance/CAB/CAB.html).

Issues raised included the following:

- focus on public relations
-ensuring the productivity & effectiveness of the CAB
-stagnation & longevity among CAB members
-potential benefits of introducing term limits
-outreach & educational mission of CAB
-UNCW interns
-collaborating with school superintendent and local schools
-contribution to cultivating new membership
-promotion of WHQR and new public-radio programming, especially in light of
WHQR’s forthcoming digital capabilities
-WHQR’s changing demographic, including Hispanic population; implications for
programming and representation
-ideas for outreach programs, member recruitment, etc.
-annual CAB meeting
-social and educational activities for CAB members

The Task Force recognized the need for, and wisdom of, obtaining input from all WHQR staff in
addition to that of all CAB members in redefining the CAB’s purpose and methods. Any revision
of the CAB’s mission statement should be a top priority and a collaborative effort. Any costs
connected with proposed CAB activities must be considered and seed funds or foundation grants
sought prior to embarking on such activities. Consideration should be made to maintaining for
the CAB some level of independence from station staff and the BOD.

RECOMMENDATIONS

1. The Task Force concludes that WHQR’s Community Advisory Board should redefine its
role and its methods in order to better serve the long-term viability of the station.
Specifically, the CAB should become a membership organization requiring a minimum
donation of its members. The donation may be waived when appropriate in specified
circumstances. The CAB should focus its mission, role and activities into six areas of
effort, broadly divided internally (within the station) and externally (outside the station):

Internal:
-Advising — Provide non-staff perspectives on programming goals in advance of
programming changes and gather anecdotal feedback from the population at large.
-Volunteerism — Help within the station & cultivate new volunteers.
-Social & Educational Development — Sponsor social gatherings, educational
workshops and cultural activities for CAB members; maintain an informative
CAB web page.

External:
-Outreach — Community outreach (e.g., coffee meetings with public, wine-&
cheese discussions, information tables at local festivals, web page, etc.),
membership cultivation
-Fundraising — A by-product of membership cultivation (not intended to seek or
deal with major donors).
-Education — Work with local school systems to promote on-air programming as
curricular aids; develop PowerPoint presentation(s) that CAB members may use
to deliver consistent messages about public radio and WHQR.

2. The CAB should schedule a strategic, half-day workshop for all CAB members to take
place before the 2007 general meeting, the purpose being to revisit and redefine the
CAB’s mission and methods.
-Experienced facilitators should be utilized (John Milligan and Ken Newbold have
professional experience).
-The process should involve input from all station staff.
-At this workshop, the CAB should generate a working list of 50 specific projects the
CAB could feasibly undertake within the broad categories presented above. The CAB
should then choose the 3 to 5 most viable projects with which to start.


WHQR Public Radio |   254 N. Front Street Suite 300- Wilmington, NC 28401  |   Phone: (910) 343-1640  |   whqr@whqr.org

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